FAQ- Please Read Before Ordering

 

1. How do I know you are not scammers?

We are an official supplier of Rox Pharmaceuticals, Balkan Pharmaceuticals, Genesis-Meds, Alpha Pharma and many different types of pharmacy grade products. We have a 8 year experience in this business and got plenty of references which you may ask from us. Most photos on web site are taken by us with web site logo on background

 

2. How to place an order?


First of all you have to sign up, after that will be created your account and in our database we'll be able to check your orders and payments.


After your account is created you'll have to log in, from this moment you are able to buy any products you see on the site.


All products are categorized, you can see these categories on the left side of the website. You can explore these categories and when you seethe product that you need you have to enter the required amount in the field near and to click on "Buy Now" button.


After that you will be redirected to the "Shopping Cart Manager", if you want to add more products in your Shopping Cart you have to click"Continue Shopping", if you have added all the products needed in your Shopping Cart you have to click on "Update Shopping Cart" button and than on "Check Out" button.


On the next step to you will be displayed the Terms and Condition of the site, you have to read and accept all terms if you want to purchase. After you have accepted all the terms you have to click on"Continue" button.

On the next step to you will displayed a New Submission Form. In this form you have to enter the information related to your address. Please fill correctly all the information, because it is very important. We won't reship the package if you have filled a wrong address. After you have filled in the address click "Continue", check again if the address is correctly spelled and than continue. After all that you'll see the status of your order - it will be

 

3. How and where do you ship your products?


We can ship anywhere in the World. You will receive your products in a plain, simple and discreet package.

 

4. How about payments?

As there is a limit of how many times we can use the payment methods, for Bank transfer we have 500$, for WU and Moneygram we have 250$ minimum order limit. Reason for having a limit for WU and Moneygram is to limit their use as much as possible, when our receiver names are used frequently they are banned by WU and Moneygram so we can never use that name for that payment method again. They ban the names depending on how many transfers they receive, not their total amount. We also have a 150$ minimum order limit for Bitcoin, reason for limiting BTC transfers too, is to prevent clients who are abusing the system by making very small orders over and over again, which causes delay of regular orders as we can't send unlimited packs. 

We always recommend clients to use BITCOIN as it is the transfer method with least comissions and maximum discretion. 

Please note that for anonymity reasons, we use bank transfer for only regular clients. So there should be previous order or orders to be able to use bank transfer method. Insisting on using bank transfer on first orders won't change this fact unfortunately. After bank transfer is sent, its important to notify us so that we can notify receiver, because we use many different receivers and don't use our own accounts so we don't have direct access to accounts to check them regularly.

 

5. Can I pay for my order by Credit Card?


Unfortunately we can not accept credit card payments. We use Bitcoin, Bank Transfer, WU and Moneygram.

 

6. Once my cycle is over, do I need to do anything else to come off the steroids?


You need to make adjustments when coming off your cycle. This includes reducing your caloric intake and reducing your workout schedule. You may also need to use anti-estrogens after certain and post cycle products to avoid side-effects.

 

7. Are there side-effects of steroids?


There are short and long-term side-effects of steroids. We strongly advise you to become knowledgeable on and aware of all steroid side-effects before starting to use steroids. When used smartly, many side-effects can be avoided.

 

8. Do you guarantee delivery?


Of course we do, we are responsible for each order ever placed. We guarantee the fact of your possession of the ordered product. So if it is among delivery guaranteed countries we will reship the same package for free. http://turkishpharmacysteroids.net/index.php?route=information/information&information_id=6

 

9. Is your packing discreet, what about customs, what if the package is seized?
We take care a lot of our security system and the packing of the products is as discreet as possible, that’s why the success rate of arrival and customs trespassing is great.

In the case a package is seized we guarantee(for most countries except those listed on "Shipping Info" section of the web site) that we’ll reship it for free after we receive a photo of the seizure letter from customs. In some cases-countries- where customs dont send letter we also reship, so letter is not a "must". 

 

10. Do you offer domestic shipping?

We offer domestic shipping for USA clients with our label: TP Domestic Line: https://www.turkishpharmacysteroids.net/tp-usa-domestic

Other than that, we do not offer domestic shipping for any country for now. 

 

11. When can I see the expected arrival date of my package?

Arrival dates change from country to country so you can check out shipping information page: http://turkishpharmacysteroids.net/index.php?route=information/information&information_id=6

 

12. Is a signature required on arrival?


Yes, sometimes the signature is required. But you don't need to worry on this point, when you are signing for a package this means that it passed the customs. We are more than 8 years in the market and none of our customers haven't had any problems on this point, so we assure you, it is safe.

 

13. Do you provide tracking numbers?

We are using different mail services, all of the packages are traceable and you will be given tracking code. 

 

14. My package is late / How much I have to wait ?


It is normal that mail delays occur from time to time as the mail service is not stable.


The delays are usually not big but in the case a big delay occurred, we’ll have to ask you to wait up to 30 days after the expected date and let us know at the end of this time frame if the package hasn’t arrived.-For private courier, 5 days of a package not moving is enough to contact us about what to do next. 


After that, you’ll get further instructed.

 

15. I have bought this product from "another" source, can you check if it is genuine?

Unfortunately we dont make any positive or negative comments about products obtained from any other source/web site. 

 

16. I have not received my package as: I was not at home when postal service came/ I gave inadequate adress/My adress changed/I forgot that I made an order etc.. What should I do? (PS: please keep in mind that we have one reship guarantee for just customs seizures for ALL countries (except Australia and Canada), so this question applies to "client's faults" only)

As when we ship and shippings are returned for some reason, there is ALWAYS a customs check for returning packages(they try to find out why it was returned even if the shipping is not opened by receiver country's customs). So for discretion reasons we do NOT send from real adresses or names. 

We use postal service location as sender's adress and dont use real sender names. So when shipping is returned, it will be received by the POST OFFICE (it will be indicated on post tracking as "Delivered to POST OFFICE NAME") not us, and it will wait there to be destroyed as a non claimed shipping after waiting there for a while. (PDM is abbreviation of Postal Distribution Center in Turkish)

For the reasons above, we do NOT have any reship guarantee if the shippings arent received by customer even though postal service came to the adress they gave us to deliver the shipping. For all countries, we have 1 reship guarantee for every shipping we send to receiver (except Australia and Canada) for any customs issue they might have. 

Its %100 client's responsibility to track and get the shipping.

USA clients can use TP Domestic Line for reship, making a new order: https://www.turkishpharmacysteroids.net/tp-domestic-faq

 

17. Is there discount code that I can use? 

For countries like Spain, UK, France and Germany, we have discount codes that allow %10 discount as there is little or no customs risk. More info can be found on https://www.turkishpharmacysteroids.net/index.php?route=information/information&information_id=6

 

Our e-mail adress:

turkishpharmacysteroids@gmail.com

 

For secure e-mail adress: 

turkishpharmacysteroids@protonmail.com

 

For Whatsapp message: +1 (830) 308 8318

 

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